Losing a loved one is never easy. It is a vulnerable time. The grief and the need to make funeral arrangements as soon as possible can make it difficult for you and your loved ones to recognize when someone is attempting to commit funeral fraud.
We believe that if you are aware of the signs you can protect yourself against such scams. Here are two of the more common tactics:
- When you are denied access to the service and fee list.
By law all funeral homes must provide a state-mandated list of a) goods and services, b) cost of caskets, and c) and pricing for burial containers (urns, grave liners, etc.).
Each state’s Department of Consumer Affairs can help you determine what services and goods are required by law.
- When you are told that your pre-planning paperwork is in the mail or that your prepaid funds are not transferable.
Reputable funeral homes quickly provide you with your pre-planning insurance paperwork. For those who have moved away from the funeral home where they established a prepaid plan, check to be sure those funds are transferrable.
Most funeral home professionals are honest people who are not out to gouge you. They really are trying to make the process of arranging funeral services as dignified and as easy as possible for you.
However, if you feel fraud has been committed you can contact the Federal Trade Commission to file a complaint. You can also contact the District Attorney’s office of the county where you live.
For more details about pre-planning and for a complete list of our services and fees, please visit our website. You can also call us at 707-894-2540 (Cloverdale) or 707-707-473-8431 (Healdsburg). We also invite you to stop by at 428 N. Cloverdale Blvd. Cloverdale, CA 95425 or 718 Healdsburg Ave. Suite F, Healdsburg, CA 95446.